Intake Specialist/Learning & Development Coordinator
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Michelle’s diverse background makes her an ideal Intake Specialist for the Lamber Goodnow legal team. Previously an insurance broker who was licensed in Property & Casualty/Life and Health insurance, Michelle understands what clients are going through when they call her. She also understands the intricacies of insurance policies, as well as the nuances within the legal side of a claim. Multi-lingual, compassionate and caring, it’s no surprise that for more than seven years, she’s been such a tremendous asset for our team, always going above-and-beyond in service to our valued clients. Michelle has also served as a member of our firm’s Diversity & Retention Council for the past five years. As the Learning & Development Coordinator, she is on the front line for training new intake specialists on how to assess cases for our legal team.
A woman of tremendous faith with a remarkable voice, Michelle is Senior Pastor at her church, and along with her husband, she provides countless volunteer hours in our community, including serving in an at-risk youth program, feeding the homeless in area parks during weekend and holidays, and proudly supporting the brave men and women of our local law enforcement community. She also travels regularly to do missionary work in Mexico, England, Africa, the Caribbean and across the United States.